How to Sell with Us

What do I do first?

  • Browse our website and see what you think
  • Read about Our Story  and What is Art in the Heart, so you know a bit more about us
  • Read about why it is a good idea to Sell With Us
  • If you want to trawl through the Terms and Conditions and Policies at this stage, be our guest, but that’s like watching paint dry! We recommend that you do it before you start selling with us
  • Look at the Seller Obligations which form part of the Terms and Conditions. It’s an easier read and gives the main thrust of whether this is for you in plain speak
  • Check what you are allowed to sell. We have a particular ethos, so no merchandise from the Far East or smaller faster turn over items not inspired directly by your art work, design or illustration. Find out more
  • If you like what we stand for, think your work fits the bill and want to sell online, then you are ready to apply

What do I do next?

  • Register with us by clicking Sign Up in the top right hand corner. Make sure you register as a Seller. You automatically become a customer anyway. You have to tick the Terms and Conditions box and Obligations box for your registration to be accepted. The Terms and Conditions are a longer more legal version of the Obligations which we strongly advise you read.
  • You will automatically get a Dashboard on registration but it will be disabled until you have gone through our vetting process
  • You will receive a simple Application Form to fill out with straightforward guidelines and a request to send us 5 good product or clear life style images of some of the items  you want to sell on our online Marketplace. You are required to have at least 10 items at any given time in your storefront if you are successful
  • The more detail you give, about who you are as an artist and maker and why your work is of the quality and originality we want, the better. If there are gaps in information and the images are not clear, we may not have the time to keep coming back to you to consider your application. From our research, we estimate that we shall eventually be receiving applications from 40 great artists and makers a day
  • We shall then consider your application. This may take up to  2 weeks but we aim to let you know within 1. We might contact you to ask for more information
  • You will receive notification whether you have been successful or not by email. You will receive 1 of 3 emails: 1 = Successful with a few recommendations; 2= a chance to reapply making important changes or modifications or on providing more information; 3= not successful. This does not mean you do not have lovely work. It means it doesn’t quite suit what we want.
  • If you have been successful, we shall ask for you to transfer the £25.00 admin fee by Paypal. You need a Paypal account to trade on the Art in the Heart Market Place.
  • Once we have received your payment, we shall enable your Dashboard and invite you to upload your products with the straightforward non techy!!! You should aim to upload at least 10 products. Help Guides are available on your Dashboard. We may ask you to make a few changes if appropriate. We are really keen on looking at uploads. It’s really reassuring for artists and makers that we stick to this standard
  • We shall invite you to become a member of the The Art on the Heart Online Marketplace Forum (Closed Group) on Facebook where you can communicate with fellow Art in the Hearters. We shall inform the group also formally that you have uploaded products and are joining us. It is all part of the supportive artist/maker selling community.
  • The Dashboard is easy to use and there is help as you go through the process. There are great Help Guides on your Dashboard, Announcements to help you and if you get really stuck you can always contact us on marketplace@artintheheart.co.uk
  • As with everything practice makes perfect
  • Remember your images have to be of professional quality what we call ‘product photography’. This doesn’t mean you have to have them done by a professional photographer. Make sure your English is good in your descriptions (use a spell check) and all details are correct before you upload. Make sure you say why your product is unique and original. You need to connect with the customer. Use any templates and examples provided. Look at other Sellers’ products for good examples
  • Then it’s plain sailing. You start selling, earning the money. You go from strength to strength and so do we
  • If you have a question, which isn’t answered on your Dashboard, then contact us